Kitty Craft Games LLC Privacy Policy

Effective Date: May 1, 2024

Thank you for playing our games! This Privacy Policy describes:

  • The ways we collect personal data about you and why we do so.

  • How we use your personal data.

  • The choices you have about your personal data.

This Privacy Policy applies to Kitty Craft Games' games, stores, websites, and related services, collectively called the Service. We may periodically update this Privacy Policy by posting a new version on our website. If we make any material changes, we will notify you as required by law, including by posting a notice in the Service before the changes take effect. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Contact Us

If you have questions about data protection, or need assistance with your personal data, please contact us through the support features in each Kitty Craft Games product, or alternatively:

Name: Kitty Craft Games LLC
Address: 4445 Corporation Ln. STE 264, Virginia Beach, VA 23462
Attn: Privacy
Email: hello@kittycraftgames.com

The Data We Collect

The categories of personal data we collect depend on the Services you use and legal requirements.

Data you provide us directly:

  • Contact information: (such as email address)

  • Player name or tag: and password

  • Profile information: (such as profile photo)

  • Messages and other content: (e.g., chat logs, support tickets)

  • Data for surveys, promotions, or events: and other data you choose to provide (such as name and phone number for Kitty Creators or Kitty Make)

  • Payment details: collected by our payment service providers for purchases through the Kitty Craft Games Store

Data we collect automatically:

  • Game progress: including an internal account ID

  • IP address and device identifiers: (e.g., device or advertising ID)

  • Device details: (e.g., device name, OS, browser type, ISP, mobile carrier)

  • Cookies and similar technologies: (see below)

  • Location data: derived from IP address

  • Usage data: including gameplay data, purchases, and interactions with other players

  • Supercell ID: You can create a Kitty ID using your email or other contact information

Data from partners:

We also use third-party partners to supplement information, including:

  • Linked data: from third-party tools (e.g., LINE, WeChat, or Kakao)

  • Demographic data: (e.g., coarse location from IP address)

  • Fraud data: (e.g., refund abuse or click fraud)

  • Payment data: for verification

  • Advertising and analytics data: (e.g., surveys) to improve the Service

  • Available data: from third-party services via privacy settings

Why We Collect Your Data

We use your data for various business purposes:

To make the Service work:

  • Accounts: to create and manage accounts

  • Operation: to operate the Service

  • Payments: to verify and confirm

  • Delivery: to provide products and services

  • Communications: to send Service-related messages

To improve the Service:

We have a legitimate interest in collecting and processing data to:

  • Profiles: to update and develop player profiles

  • Service improvement: to develop and improve the Service and player experience

  • Relationships: to manage relationships with users

  • Social features: to provide social features

  • Customization: to customize the Service experience

  • Support: to respond to comments and provide support

  • Marketing: to offer promotional content

  • Communications: to send updates, security alerts, and support messages

  • Interaction: to enable communication between players

To show personalized advertisements:

We have a legitimate interest in processing necessary data to:

  • Behavior tracking: to track your online behavior

  • Advertising: to deliver, target, and improve ads

For opting out, see "Your Rights and Options" below.

To keep the Service safe and fair:

We have a legitimate interest in processing necessary data to:

  • Monitoring: to analyze and monitor the Service's use

  • Moderation: to moderate chats

  • Action: to address fraudulent or misbehaving players

To analyze, profile, and segment:

We may analyze, profile, and segment all collected data.

With your consent:

We may process your data for additional purposes with your consent.

In-game ads and tracking:

We may collect device identifiers (IDFA, GAID), IP addresses, and other identifiers for personalized ads, requiring consent. We share identifiers with selected partners for ad delivery and optimization.

  • Opt-out: in-game settings or device settings.

  • Ad networks: We share identifiers for ad networks and mediation platforms, which may also be used for fraud detection.

Check partners' privacy policies for more details:

Who Can See Your Data

Apart from Kitty Craft Games, your data can be accessed by:

Other players and users:

Social features are a core component of our games. Other players may see your profile, in-game activities, and messages.

Service providers:

Our vendors help provide the Service, processing your data according to our instructions for hosting, player support, advertising, analytics, and fraud prevention.

Other companies and authorities:

We may process and disclose data to other companies and organizations to verify payments, fight fraud, and comply with lawful requests.

Advertising and social media partners:

The Service includes features from partners, such as social media interaction tools and ad networks, which may access data per their privacy policies. Check Partner Opt-Out for a list of partners and how to opt-out.

International Data Transfers

Our Service is global, and your data may be transferred worldwide. We implement safeguards to protect your data, including standard contractual clauses and other lawful safeguards.

Your Rights and Options

Marketing and direct marketing:

You may opt out of marketing emails by following the instructions in the communications or changing in-game settings. Non-promotional communications may still be received.

Push Notifications:

You can opt-out of push notifications in your mobile device settings.

Targeted advertising:

Opt-out by changing privacy settings on your device (e.g., "Limit Ad Tracking" or "Opt-out of Interest Based Ads") or in-game.

Access and control:

You can request a copy of your data, correct, delete, or object to how we use it, and withdraw consent. For unresolved complaints, contact your local data protection authority.

Cookie and tracking management:

Manage cookies in your browser settings or via Your Online Choices.

How Do We Protect Your Data

Security Safeguards:

We implement administrative, technical, and physical measures to protect your data.

Data Retention:

We retain data as long as your account is active or as needed for the Service. Periodically, we de-identify unnecessary data. Requests for deletion may be subject to legal obligations.

Children

Our Services are generally not directed at children under 13 (or the applicable age) and do not knowingly collect their data. In such cases, we limit access and processing to internal operations.

Parents or guardians can request review, modification, or deletion of children's data by contacting us.

Special Disclosures

  • California Residents: Visit California Disclosures.

  • Turkish Residents: Visit Turkish Disclosures.

  • South Korean Residents: Visit Korean Disclosures.